Privacy Policy

Last updated: September 18, 2026

Overview

Willow Sage Health & Wellness (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Contact information: name, email address, phone number, and mailing address.
  • Health information you voluntarily provide through our contact forms or during consultations.
  • Booking and appointment information through our third-party scheduling platform (Yocale).
  • Website usage data: pages visited, time spent, and browser information, collected anonymously.

How We Use Your Information

  • To schedule and manage your appointments.
  • To provide wellness coaching and education tailored to your needs.
  • To respond to your inquiries and communicate with you about services.
  • To improve our website and services.
  • To comply with applicable laws and regulations.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Our scheduling platform (Yocale) for appointment management.
  • Lab testing partners for the purpose of conducting ordered tests.
  • Service providers who help us operate our website and business, under appropriate confidentiality agreements.
  • Legal authorities when required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information, subject to legal requirements.
  • Opt out of marketing communications at any time.

Third-Party Links

Our website may contain links to third-party websites (such as our booking platform and social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Cookies

Our website may use cookies to improve your browsing experience. You can control cookies through your browser settings. Cookies do not contain personal health information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Willow Sage Health & Wellness
119 NC Highway 16 N, Suite C
Taylorsville, NC 28681
(828) 229-2027
[email protected]